About
I'm Anthony Smith. I help owner-led businesses get the repeat questions, scattered information and fragile handoffs out of the owner's head.
Why I do this
I started in the boardroom. I ran data and sales operations at Microsoft, then stepped into chaotic $5M+ businesses as a fractional COO. I hold a master's in Organizational Development.
The problem is the stuff nobody can see: the record in one place, the context in another, and nobody sure who owns the next step. So it all comes back to the owner.
AI changed how fast I build. It didn't change what you need: something that still works when things go wrong. That's my job.
We start by understanding how your team works. A new tool is a decision to earn, not the starting assumption.
Working rules
Six rules that hold from the free Snapshot to a full build.
AI prepares the work. A named person reviews anything consequential before it happens.
We measure your starting point and report what changed. We don't advertise percentages we haven't measured with you.
Sometimes the right first move is a clearer decision, not a build. The free Snapshot and the one-week Diagnostic will say so.
Credentials, data, and hosting live in your business's name. Not ours.
Named deliverables, capacity limits, and what's out of scope, agreed before work starts.
Every job gets the same five checks: where the record lives, what context it needs, who owns it, what gets decided, and how feedback gets back. From the free Snapshot to a full build.
In the community
Local business owners bring a real problem and work on it in the room. Both workshops are free.
Third Wednesday · No fee through March 2027
A local workshop series run with Kimberly Campbell of Campbell Tax and Accounting: one working hour where business owners make real decisions in the room, and each decision leaves with a named owner and a next step. About 15 minutes of teaching, then you work on your own business. Applications are reviewed.
This describes how the sessions run. It isn't a promise of results.
Monthly · Free · AI in your operations
Anthony is the Kent Chamber's AI specialist. Each month he delivers a free workshop that helps local businesses use AI in their operations. The Chamber sets the dates, so ask us for the next one.
Start with the free Snapshot. Or email me the problem in three sentences. I'll tell you straight if I can help.