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Make progress before you spend anything.

Find your first fix with the Snapshot, use a practical kit or read the methods we use with clients. Choose the step that helps with your week.

Ways to start free

Free

AI Operations Snapshot

15 minutes on one workflow: what it costs you now and what to fix first.

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Free

DIY kits

The frameworks we use with clients, to run on your own. Give us your name and email and we send the download.

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Free

The Field Manual newsletter

Short operating notes on handoffs, dispatch, SOPs and AI at work, sent when there is something worth sending.

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No fee through March 2027

Synergy Sessions

A working hour on the third Wednesday of every month with Anthony Smith and Kimberly Campbell. About 15 minutes of teaching, then you work on your own business. Applications are reviewed.

Apply for a seat
Free

Kent Chamber workshops

A monthly workshop with the Kent Chamber of Commerce.

Ask for the next date

DIY Kits

Not ready to hire us? Do it yourself, free.

6 free kits to run on your own. Download the Agent Readiness Kit directly, or give us your name and email for the other kits and we send the link.

Pages from the Owner Bottleneck Kit: 12 files, 3 PDF, 5 Word and 4 Excel.Owner Bottleneck Kit
Free

For owners whose day fills with questions, approvals and tasks that only move when they touch them. Log one normal week, sort what reached you, write down who decides what, and hand three items to your team for 30 days.

Bottleneck diary, pattern report, decision-rights template, and a 30-day pilot plan. Plus 56 ready-made decision rules, handoff scripts, and a 90-day plan. 12 files.

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Pages from the Team AI Starter Kit: 13 files, 3 PDF, 6 Word and 4 Excel.Team AI Starter Kit
Free

For teams already using AI tools at work with no shared rules. In one week you decide what AI may touch, write a short policy, give one role prompts for daily work, and train the team in an hour.

Connector map, AI use policy template, one role prompt pack, and a staff training checklist. Plus 45 prompts for five more roles, rollout scripts, and an AI tool vetting scorecard. 13 files.

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Pages from the Spreadsheet-to-System Kit: 10 files, 3 PDF, 3 Word and 4 Excel.Spreadsheet-to-System Kit
Free

For businesses running on spreadsheets nobody trusts, with the same details typed into several sheets. Map one key workflow, give each thing you track one master list with an owner, then decide: buy software, build it, or keep the sheets.

Story map, trusted-record template, and the build-or-buy framework. Plus 48 questions to ask vendors, a data migration tracker, and a cutover plan. 10 files.

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Pages from the AI-Built App Hardening Kit: 12 files, 3 PDF, 6 Word and 3 Excel.AI-Built App Hardening Kit
Free

For owners whose team or a freelancer built an internal app with AI coding tools. Questions for the builder, the usual fixes, a test sheet for each release, and where a person must approve AI work. No code reading needed.

Readiness scorecard, fix checklist, AI output test template, and review-gate patterns. Plus 54 test cases, 17 prompts for your AI coding tool, and an incident runbook. 12 files.

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Pages from the Frameworks Kit: 14 files, 3 PDF, 2 Word and 9 Excel.Frameworks Kit
Free

For owners who want to run our nine frameworks on their own business. Score your six parts, price your Owner Tax, rank fixes by payback, write the rules, sign what AI never does, and test changes on a real Tuesday.

Six-Part Map scorecard, Owner Tax calculator, Payback Rank scoring, Never List, and a Tuesday Test walkthrough. Plus decision rule cards, a sign-off register, a record map, a permission register, and a four-ways check sheet. 14 files.

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Pages from the Agent Readiness Knowledge Catalog Kit: 8 files, 2 Markdown guides, 3 CSV worksheets, 2 JSON templates and 1 text index.Agent Readiness Knowledge Catalog Kit
Free

For owners who want customers and AI assistants to find accurate answers about their business. Organize your services, pricing, policies and proof into a maintained website knowledge catalog.

Knowledge inventory, catalog templates, a publishing checklist and an optional llms.txt template. Plus an approval register, a worked example and an AI visibility log. 8 files.

Download the free kit

No email required. See what is inside →

The All Six Kits Bundle: its start-here guide beside a stack of pages for each of the 6 kits, 70 files in all.
All Six Kits Bundle
Free

For owners who want all six, including Agent Readiness. A start-here guide shows which kit to open first and how the kits work together.

Get this kit

Every file from all six kits, including the eight Agent Readiness templates, plus a start-here guide and a 90-day plan.

  • Owner Bottleneck Kit
  • Team AI Starter Kit
  • Spreadsheet-to-System Kit
  • AI-Built App Hardening Kit
  • Frameworks Kit
  • Agent Readiness Knowledge Catalog Kit

Rather not do it alone? The Diagnostic works one workflow with you in a week.

Ready to fix one workflow for real?

The Diagnostic maps it, measures it, and scopes the first fix in one week. The pricing page shows every step and what it costs.