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The nine frameworks

How we decide what to fix, and how we prove it worked.

Nine frameworks we apply to every client, each with a number you can measure and a person who owns it. Start with 01 and 02 — they're the whole method in two phrases. Every Diagnostic runs on these; the Frameworks Kit gives you the templates free.

  1. 01 · Start here

    The Owner Tax

    Count and price every hour the owner spends on work someone else could do — then cut it. It's the number the Snapshot and the Diagnostic both start from.

    Answers: How much time and money is the owner losing to tasks others could handle?

    Read the framework: The Owner Tax

  2. 02 · Start here

    The Tuesday Test

    A system goes live only after it survives a walkthrough of a realistic, messy workday — not the demo day.

    Answers: Will this hold up on an ordinary Tuesday, not just in ideal conditions?

    Read the framework: The Tuesday Test

  3. 03

    Rules Before Robots

    Decisions become written rules first. Automation comes only once those rules are reliable in human hands.

    Answers: Is this decision clear enough to automate?

    Read the framework: Rules Before Robots

  5. 05

    Write It Once

    Each stage of the client journey reads and writes one shared record, so no fact lives in two places.

    Answers: Does each fact have exactly one home?

    Read the framework: Write It Once

  6. 06

    The Payback Rank

    Fixes ranked by recovered dollars, effort, misfire risk, and whether the data and tools are ready.

    Answers: Which fix do we do first?

    Read the framework: The Payback Rank

  7. 07

    The Never List

    Before launch the owner signs a list of what AI must never send, decide or touch. Changes are logged.

    Answers: What is AI forbidden to do, and who approved any change?

    Read the framework: The Never List

  8. 08

    Four Ways It Breaks

    A working AI system fails in one of four places — the model, the prompt, the data, or the vendor connection. Each one is watched.

    Answers: Where could this fail, and who's watching?

    Read the framework: Four Ways It Breaks

  9. 09

    The Six-Part Map

    Work gets stuck in one of six places: the record, the context, the owner, the decision, the feedback or the guardrails. Find the part that broke, then fix that part first.

    Answers: Where exactly is this workflow stuck?

    Read the framework: The Six-Part Map

Run them yourself, or have us run them on one workflow.

The Frameworks Kit has the templates for all nine — free. The $1K Diagnostic applies them to your workflow in a week and hands you the results in writing.

Book an AI DiagnosticDownload the free Frameworks Kit